This is because one or more users in the software has been assigned as an administrator or manager . For security purposes the time clock menu options can be restricted to prevent unauthorized users to make changes on the time clock settings. Out of the box with factory settings, the time clock allows anyone access to the menu options by pressing the menu Key. To restrict access to the menu options, employee profiles can be set to either Manager or Administrator Level.
When adding users to the time clock whether they use fingerprints, RFID cards or passwords to authenticate, their profile can be created with either one of the following 3 levels: Employee, Manager or Administrator.
Employee Level – These profiles can only use the clock to clock in or out without having access to the menu options.
Manager Level – These profiles will have limited access to the menu options with privilege to add other user profiles but restricted to make changes of the time clock settings.
Administrator Level – These profiles have opened access to everything with privileges to make any kind of changes.
Solution:
You can choose one of the two solutions described below:
- Within the user's clocking permissions select employee level and save it. This will revert the administrator to employee level on the clock and the menu should be unlocked. (See picture below)
- This option is mostly used when there is more than one administrators and you don't wish to do it one by one using clocking permissions. To do this click on Data Collection then click on the time clock from the list and on the right side click on Take off Manager's. (See picture below)
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